Recipe Unlimited Corporation

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Job Locations CA-ON-Toronto
Posted Date 2 weeks ago(11/11/2020 9:12 AM)
Why pick one when you can have it all? Ultimate Kitchens is a new concept that takes the guesswork out of mealtime. Through a collection of your favourite restaurants, we’re providing urban eaters with a one-stop delivery solution, eliminating the age-old argument of “what’s for dinner?"   Ultimate Kitchens is looking for Kitchen Teammates for our newest location in East York!   We are looking for individuals at all levels that are passionate about Food, Hospitality, and are Guest focused as well as being a strong and motivating team player.  As the ideal candidate you will offer the following:   What will you do in this role?:  - Deliver perfect Guest experience by ensuring all brand standards are being executed based on established brand specifications. - Ensure the food quality is outstanding each and every time. - Ensure all delivery orders leave the restaurant in a timely manner. - Ability to effectively communicate both orally and written in English. - Perform all opening, closing and cleaning tasks as instructed. - Keep the work area, utensils and production equipment clean and sanitized. - Follow safe food handling procedures at all times. - Adhere to Health and Safety policies and procedures outlined in the Health and Safety Program. - Be a leader in demonstrating behaviours consistent with RECIPE’s Principle. - Be a team player; support other Associates when you see that they need help.   What are we looking for from you?:  - Food Service/Hospitality Experience an asset - Reliable and punctual - Ability to multi-task and maintain high energy in a fast-paced environment  - Takes pride in doing a job well done  - Willing to help and support the team  - Follows standards and procedures  - Ability to communicate effective and strong interpersonal skills - Able to work a flexible schedule (i.e. days, nights, weekends)   Why should you work for us?  - 20% employee discount dining card valid at all participating RECIPE brands  - Flexible scheduling  - Competitive wages - Growth and advancement opportunities within the restaurant  - Career advancement opportunities in a company that has more than 1,400 restaurants across Canada    Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.    Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com.
Job ID
2020-9441
Job Locations CA-ON-Toronto
Posted Date 1 month ago(10/13/2020 11:20 AM)
Why pick one when you can have it all? Ultimate Kitchens is a new concept that takes the guesswork out of mealtime. Through a collection of your favourite restaurants, we’re providing urban eaters with a one-stop delivery solution, eliminating the age-old argument of “what’s for dinner?" At Recipe our vision is to be the leader of the restaurant industry in Canada by being the best branded restaurant company in the world by delivering the Perfect Guest Experience. As a General Manager of Ultimate Kitchens at our restaurant (single channel or multi-channel) you will be responsible for driving Guests to the restaurants, leveraging our scale and ensuring Guests Come back.  With your strong restaurant experience, solid leadership and proven team building skills you will also be responsible to support the general manager for hiring and leading trained, focused and engaged Associates delivering on our promise of the Perfect Guest experience. A strong people leader you also demonstrate an enthusiastic commitment to People Development and continuous improvement.   What will you do in this role?: - Deliver a Perfect Guest Experience - Execute plans set by the General Manager of all Key Performance Indicators’s (KPI's) regarding Guest satisfaction.   - Solve operational gaps in Guest satisfaction and assist in the development of corrective and proactive action plans where appropriate. - Follow-up and successfully resolve all Guest complaints and ensure root cause is identified and corrected.  - Coach associates to ensure consistent quality and customer service. - Communicate with guests on a regular basis to gain insights on how to make improvements to the overall Guest Experience. - People Development – Associate Engagement - Develop shift supervisors and Associates by ensuring regular one-on-one meetings, training and development, regular coaching, and performance improvement measures.    - Support the recruitment selection processes in the location. - Foster a culture of recognition and rewards focused on the achievement of KPI’s and Perfect Guest Experience results. - Implement tactics that create an engaging environment where all Associates work together as a team, have fun and show genuine appreciation for our Guests and each other. - Financial and Restaurant Profitability - Execute plans that enhance or restore financial health to the business. - Responsible for generating growth and same restaurant sales and transactions (guest counts) through supporting Local Restaurant Marketing (LRM) initiatives.   - Proactively monitor financial performance to delivery on key financial results such as same restaurant sales and average cheque, EBITDA, and profitability.   - Subject matter expert on all restaurant systems  to effectively coach shift supervisors and Associates  on the use of system,  tools and reporting. - Restaurant Quality / Operational Excellence - Maintain and enhance brand standards by ensuring systems and processes are in place. - Follow restaurant maintenance programs ensuring immaculate facilities, equipment, interior and exterior parking lot and grounds. - 100% compliance and engagement in  menu launches, new equipment, marketing programs etc. - Ensures all required statements are timely, accurate and in compliance with Recipe controls - Food / Restaurant Safety - Comply with provincial legislation regarding employment standards, human rights, Health & Safety, WHMIS - Responsible for ensuring successful third party audits including Food safety, Provincial legislative compliance (ESA), Pest Control etc. - Develop and follow-up on all Food Safety action plans to ensure future compliance and reduce potential liability. - Ensure compliance with respect to cash  and inventory controls   What are we looking for from you?: - Proficient people manager with coaching experience and the ability to listen and respond effectively to Associate and Guest concerns - Ability to understand complex business metrics and KPIs and recognize how they can be improved in the operation - Ability to effectively present information and respond to questions from groups of managers, associates, customers, etc. Mediation and facilitation skills in order to ensure Guest and Associate related concerns are dealt with immediately and effectively Why should you work for us?: - 20% employee discount dining card valid at all participating RECIPE brands  - Flexible scheduling  - Competitive wages - Growth and advancement opportunities within the restaurant  - Career advancement opportunities in a company that has more than 1,400 restaurants across Canada  Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.    Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com.   
Job ID
2020-9331
Job Locations CA-ON-Toronto
Posted Date 1 month ago(10/13/2020 11:01 AM)
Why pick one when you can have it all? Ultimate Kitchens is a new concept that takes the guesswork out of mealtime. Through a collection of your favourite restaurants, we’re providing urban eaters with a one-stop delivery solution, eliminating the age-old argument of “what’s for dinner?" At Recipe our vision is to be the leader of the restaurant industry in Canada by being the best branded restaurant company in the world by delivering the Perfect Guest Experience. As a General Manager of Ultimate Kitchens at our restaurant (single channel or multi-channel) you will be responsible for driving Guests to the restaurants, leveraging our scale and ensuring Guests Come back.  With your strong restaurant experience, solid leadership and proven team building skills you will also be responsible to support the general manager for hiring and leading trained, focused and engaged Associates delivering on our promise of the Perfect Guest experience. A strong people leader you also demonstrate an enthusiastic commitment to People Development and continuous improvement.      What will you do in this role? - Deliver a Perfect Guest Experience. - Monitor the improvement of all Key Performance Indicators’s regarding Guest satisfaction.   - Identify root causes of gaps in Guest satisfaction and assist in the development of corrective and proactive action plans where appropriate - Follow-up and successfully resolve all Guest complaints and ensure root cause is identified and corrected.  - Coach associates to ensure consistent quality and customer service. - Communicate with guests on a regular basis to gain insights on how to make improvements to the overall Guest Experience. - People Development and Associate Engagement - Develop Managers and Associates by ensuring regular one-on-one meetings, training and development, regular coaching, and performance improvement measures.    - Leverage Recipe University in the development of Associates and Managers to enhance retention and support the “Grow from Within” strategy. - Recruitment Selection processes adhered to. - Foster a culture of recognition and rewards focused on the achievement of KPIs  and Perfect Guest Experience results. - Develop tactics that create an engaging environment where all Associates work together as a team, have fun and show genuine appreciation for our Guests and each other. -  Financial and Restaurant Profitability - Build plans that enhance or restore financial health to the business - Accountable for the development of sales budgets and responsible for the successful execution of these budgets.    Responsible for generating growth and same restaurant sales and transactions (guest counts) through local restaurant marketing initiatives.   Proactively monitor financial performance to delivery on key financial results such as same restaurant sales and average cheque, EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization), profitability and royalties.   - Subject matter expert on all restaurant systems to effectively coach Managers and Associates  on the use of system,  tools and reporting.   - Regularly conducts Profit & Loss reviews to analyze financial metrics and provide cost control solutions.   - Restaurant Quality / Operational Excellence - Maintain and enhance brand standards by ensuring systems and processes are in place  - Follow restaurant maintenance programs ensuring immaculate facilities, equipment, interior and exterior parking lot and grounds - 100% compliance and engagement in  menu launches, new equipment, marketing programs etc - Ensures all required statements are timely, accurate and in compliance with Recipe controls - Follow-up on all internal Recipe audits to develop and ensure solutions are implemented and sustained.   - Maintain a good understanding of competitive activity within market and communicate relevant information to appropriate Brand lead - Food / Restaurant Safety - Comply with provincial legislation regarding employment standards, human rights, Health & Safety, WHMIS - Responsible for ensuring successful third party audits including food safety, Provincial legislative compliance (ESA), Pest Control etc. - Develop and follow-up on all Food Safety action plans to ensure future compliance and reduce potential liability. - Ensure compliance with respect to cash  and inventory controls   What are we looking for from you?: - Proficient people manager with coaching experience and the ability to listen and respond effectively to Associate and Guest concerns - Ability to understand complex business metrics and KPIs and recognize how they can be improved in the operation - Ability to write reports summarizing restaurant and staff accomplishments and status updates - Ability to effectively present information and respond to questions from groups of managers, associates, customers, etc. - Mediation and facilitation skills in order to ensure Guest and Associate related concerns are dealt with immediately and effectively Why should you work for us?: - 20% employee discount dining card valid at all participating RECIPE brands  - Flexible scheduling  - Competitive wages - Growth and advancement opportunities within the restaurant  - Career advancement opportunities in a company that has more than 1,400 restaurants across Canada    Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.    Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com.
Job ID
2020-9326